Terms of service

Last Updated: [21.02.2026]

Welcome to Itschachi.com These Terms & Conditions govern your use of our website (www.Itschachi.com) and your purchase of any products or services through the platform. By using the site, you agree to be bound by the following terms.

1. General Information

Chachi is a world-renowned dancer, choreographer, and creative force with proud Latino roots from Texas. She rose to fame as a prodigy in the dance world, building a career performing and choreographing for global artists while inspiring millions across television, live shows, and digital platforms. Her journey took a turn when love brought her to Finland, where she embraced a new culture, fell in love with her new home, and became a proud mother. Known for her warmth, charisma, and undeniable talent, Chachi continues to blend heritage, passion, and artistry into everything she creates. Real Merch. Real CHACHI.

2. Orders

  • All orders are subject to availability and acceptance.

  • Once an order is placed, it cannot be modified or canceled.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or inventory errors.

3. Pricing & Payment

  • Prices are listed in Euros, Dollars or GBP and include VAT where applicable.

  • We accept major credit cards and other payment providers as listed at checkout.

  • itschachi.com reserves the right to adjust pricing at any time without notice.

4. Shipping

  • We ship to the Nordics, Baltics, UK, mainland Europe, Japan, and select global locations.

  • Shipping times vary depending on region and product availability.

  • Delays caused by customs, couriers, or unforeseen issues are out of our control.

  • Full shipping details can be found in our [Shipping Policy].

5. Returns & Refunds

  • All sales are final unless the item is damaged, defective, or incorrect.

  • Items must be returned in original condition within 14 days of delivery.

  • See our full [Return Policy] for conditions and procedures.

6. Product Info & Sizing

  • We aim to provide accurate product descriptions, imagery, and sizing. However, there may be slight variations due to lighting, production, or screen displays.

  • Sizing details are provided per product and vary by drop.

7. Intellectual Property

All content, branding, and products associated with itschachi.com are protected by copyright, trademark, and other applicable laws. Use of any material without explicit written permission is strictly prohibited.

8. Collaborations & Licensing

Some itschachi.com products may be created in partnership with brands, and creatives. All rights remain with their respective owners unless otherwise specified.

9. Limitation of Liability

Itschachi.com is not liable for any damages or losses resulting from the use of our website, products, or services, to the fullest extent permitted by law.

10. Governing Law

These Terms are governed by the laws of Estonia, without regard to conflict of law principles.

11. Changes to These Terms

We may update these Terms at any time. Continued use of the site after changes constitutes your acceptance of the new terms.

12. Contact

For questions, issues, or press/collab inquiries, contact us at:
📧 Support@hushhousehq.com
📍 Hushhouse HQ – Kopli 27, 10413 Tallinn, Estonia